PRIVACY POLICY

Effective Date: February 4th, 2025

Introduction

Welcome to True North Recovery Services. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following categories of personal data:

Identifiers: Name, email address, postal address, phone number.

Commercial Information: Records of products or services purchased, obtained, or considered.

Internet Activity: Browsing history, search history, and interactions with our Site.

Geolocation Data: Physical location or movements.

Professional Information: Job title, company name.

Purpose of Data Collection

We collect and process your personal data for the following purposes:

• To provide and manage our services.
• To process transactions and send related information.
• To improve our Site and services.
• To communicate with you, including responding to inquiriesand providing customer support.
• To personalize your experience on our Site.
• To comply with legal obligations.

Sharing of Personal Data

We may share your personal data with the following categories of third parties:

Service Providers: Companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Partners: Partners with whom we offer products or services jointly.

Legal Authorities: When required by law or to protect our rights.

Your Rights Under the Colorado Privacy Act

As a Colorado resident, you have the following rights regarding your personal data:

Right to Access: You can request confirmation of whether we are processing your personal data and access to such data.

Right to Correction: You can request the correction of inaccuracies in your personal data.

Right to Deletion: You can request the deletion of your personal data.

Right to Data Portability: You can obtain a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.

Right to Opt-Out: You can opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

Exercising Your Rights

To exercise any of the rights described above, please contact us:

Email: info@truenorthrecoveryservices.com

Mail: 2696 S. Colorado Blvd Suite 390 Denver, CO 80222

We will respond to your request within 45 days. If we require more time, we will inform you of the reason and extension period in writing.

Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@truenorthrecoveryservices.com

Mail: 2696 S. Colorado Blvd Suite 390 Denver, CO 80222

Important Considerations:

• Universal Opt-Out Mechanism: Starting July 1, 2024, the CPA requires businesses to honor universal opt-out mechanisms that allow consumers to opt out of the processing of their personal data for targeted advertising or the sale of personal data. Ensure your systems are updated to recognize and process such opt-out signals.
• Sensitive Data: If you collect sensitive data (e.g., data revealing racial or ethnic origin, religious beliefs, health conditions), the CPA requires obtaining the consumer’s consent before processing such data.
• Data Protection Assessments: The CPA mandates conducting data protection assessments for processing activities that present a heightened risk of harm to consumers, such as targeted advertising or profiling.